Effective Date: 1st November,2023

Introduction
OpenI Partners LLP (“we”, “us”, “our”) are committed to protecting and respecting users (“you” , “your”) privacy. This policy applies to the website (www.openi.ai) and platform (www.app.openi.ai) (collectively the “Site”) and sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using the Site you are accepting and consenting to the practices described in this policy and agree to be bound by our Terms of Use.

Information we may collect from you

We may collect and process personal information and information about you and your business. Such information may include your e-mail address, name, company name, company number and contact details. We may also collect demographic information such as your age, gender, industry your business operates in, preferences and interests. This includes information provided to us when you register to use the OpenI Site, information you share with other users when you use our Site, when you correspond with us (via e-mail or otherwise) and when you report a problem with our Site. 

We may also automatically collect information about your computer hardware and software. This information can include IP addresses, browser type, domain names, access times and referring website addresses. This information is used by us for the operation of the Site, to maintain quality of the service, and to provide general statistics regarding use of the Site.

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Disclosure of your information

Except as described in this policy, we will not disclose your personal information to any third-party without your consent.

When using the Site, certain user profile information, including your name, location, and any image content may be displayed to other users to facilitate user interaction within the services or address your request for our services.  Your profile information is only available to registered users of the Site. Your profile privacy settings may allow you to limit what information in your user profile is visible to others. You may be contacted by other users via private messages through the service.

We may disclose your personal information to third parties only:

• in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
• with our subcontractors and business partners for the purpose of fulfilling our obligations to you;
• in the event of a change of control, merger or sale of all or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
• in case we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or to protect the rights, property, or safety of OpenI Partners LLP, our customers, or others;
• with analytics and search engine providers that assist us in the improvement and optimisation of our Site.

We occasionally hire other service providers to provide limited services on our behalf, such as providing customer support, hosting websites, processing transactions, or performing statistical analysis of our Site or services. Those service providers will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

Your Rights
You have the right to ask us not to process your personal data for marketing purposes. We typically inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes under this Agreement. You can also exercise the right at any time by contacting us at info@openi.ai.

Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside of your region. It may also be processed by staff operating outside of your region. By submitting your personal data, you agree to this transfer, storing or processing.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.

OpenI Partners utilises Microsoft Azure servers to host our Site and to store our data. Microsoft Azure follows ISO27001 certifications and policies, as well as additional security measures. By using our Site, you understand and agree to allowing your data to be stored on Microsoft Azure Servers.

Our Commitment to data security to prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place a variety of security technologies and procedures to help protect your personal information we collect through the Site. If we, an affiliate, or one of our service providers on our behalf is required to disclose or provide notice to you of unauthorised access to or other invasions of certain security systems, you agree that we may provide you notice by either posting notice on our Site or sending notice to any e-mail address we have of yours. 

Data Retention
We retain personal data for as long as it is reasonably necessary to achieve our stated purpose (e.g. to provide you with our Site or services, to comply with contractual obligations, or as required for proper log-keeping, records and bookkeeping, and in order to have proof and evidence concerning our relationship, should any legal issues arise following your discontinuance of use), all in accordance with applicable laws and regulations. Where applicable, we also retain personal data with your reasonable instructions and as stipulated in our privacy policy and other commercial agreements with you. You may delete your personal data or request us to delete your personal data, at any time when you wish to discontinue to use our Site or services. Please contact us at info@openi.ai. 

Please note that except as required by applicable law or our specific agreements with You, we will not be obligated to retain your personal data for any particular period, and we are free to securely delete it or restrict access to it for any reason and at any time, with or without notice to you. If you have any questions about our data retention policy, please contact the Grievance Officer as outlined below. 

Security
We implement security safeguards designed to protect your data. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Cross-Border Data Transfers
We may process data both inside and outside of the India and rely on legally provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws which are different from, and potentially not as protective as, the laws of your own country.

Accessing your personal information
We may provide you the ability to view or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (username and password). 

Content posted by Users
OpenI may accept posting of any notes, messages, e-mails, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information ((“Posted Content”) given by you on the Site. You represent that you have obtained all permissions and consents required to post the Posted Content and such Posted Content complies with all requirements of this Agreement. OpenI shall not in any manner be responsible for or endorse the Posted Content. 

You agree that when posting Posted Content, you will not: (i) publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, blasphemous, pornographic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful material or information; (ii) upload files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consents; (iii) upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; (iv) advertise or offer to sell or buy any goods or services for any business purpose, unless the Site specifically allows such messages; (v) conduct or forward surveys, contests, pyramid schemes or chain letters; (vi) download any file posted by another user that you know, or reasonably should know, cannot be legally distributed in such manner; (vii) falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; (viii) deceive or mislead the addressee about the origin of a message or communicate any information which is grossly offensive or menacing in nature; (ix) restrict or inhibit any other user from using and enjoying the Site. (x) violate any code of conduct or other guidelines which may be applicable for any particular Posted Content; (xi) harvest or otherwise collect information about others, including e-mail addresses, without their consent. (xii) threaten the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation; and (xiii) violate any applicable laws or regulations including the Information Technology Act, 2000 and the rules, regulations and guidelines notified thereunder.

Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this Site. Revised changes will become effective at the time of posting, your continued use of our Site after we publish our changes to these terms means that you are consenting to the updated terms as of their effective date. If you object to any of these changes, you may discontinue your use. Please check periodically to see any updates or changes to our privacy policy. 

Grievance Officer
If you are concerned about the handling of your personal information, or if you have any complaint, questions, comments and requests regarding this privacy policy then please reach out to the Grievance Officer below:

Contact: Grievance Officer
E-mail ID: info@openi.ai
Address: OpenI Partners LLP with office at 121 Beach Towers,Balu Marg, Prabhadevi Mumbai 400025, Maharashtra, India.

The Grievance Officer is identified above is pursuant to the provisions of applicable law including but not limited to Information Technology Act 2000 and the Consumer Protection Act, 2019 and the rules enacted under those laws.